Privacy Policy

This Privacy Policy explains how Founder Technology LLC, 447 Broadway #660, New York, NY 10013, United States ("we", "us" or "our") collects, uses and shares your personal data when you use ISBNdirect at isbndirect.com and app.isbndirect.com (the "Website"), and what rights you have.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using the Website, we may ask you for personal data that can be used to contact or identify you. This may include:

• Email address
• First and last name
• Address, state or province, ZIP/postal code and city
• Book and author details (title, author or imprint name, ISBN metadata)
• Information you provide for copyright filings and press releases
• Order and billing details (card payments are processed by Stripe; we do not store full card numbers)
• Account login details
• Usage data

Usage Data

Usage data is collected automatically when you use the Website. It may include your device's IP address, browser type and version, the pages you visit, the time and date of your visit, the time spent on those pages, device identifiers and other diagnostic data. On a mobile device, it may also include the device type, operating system and mobile browser.

Tracking Technologies and Cookies

We use cookies and similar technologies, such as tags and scripts, to run and improve the Website and analyze how it is used. These include:

• Cookies. Cookies are small text files placed on your device by a website. You can set your browser to refuse cookies, but some parts of the Website may not work without them.
• Web beacons. Some pages and emails may contain small files known as web beacons (also called pixel tags) that let us count visits and email opens and see which parts of the Website are used.

Cookies can be persistent (they stay on your device until they expire or you delete them) or session cookies (deleted when you close your browser). We use the following:

• Necessary cookies Type: session and persistent cookies. Set by: us and our login and payment providers. Purpose: these cookies are essential to provide the services you ask for, including login, checkout and preventing fraudulent use of accounts. Without them, the Website cannot work.
• Cookie consent cookies Type: persistent cookies. Set by: us. Purpose: these cookies remember whether you accepted or rejected cookies, and your region.
• Functionality cookies Type: persistent cookies. Set by: us. Purpose: these cookies remember choices you make on the Website, such as staying logged in, so you don't have to repeat them every visit.
• Analytics cookies Type: persistent cookies. Set by: Google Analytics. Purpose: these cookies help us understand how visitors use the Website, so we can improve it. In the EU, EEA, UK and Switzerland, they are only set with your consent. Elsewhere they are on by default, and you can turn them off via "Your Privacy Choices".
• Advertising cookies Type: persistent cookies. Set by: Google Ads and Fraud Blocker. Purpose: these cookies measure the effectiveness of our advertising, such as whether a visit from an ad led to a purchase, and detect fraudulent ad clicks. In the EU, EEA, UK and Switzerland, they are only set with your consent. Elsewhere they are on by default, and you can turn them off via "Your Privacy Choices".

For more information about the cookies we use and your choices regarding cookies, please visit our Cookie Policy.

Use of Your Personal Data

We may use personal data for the following purposes:

• To provide and maintain our services, including monitoring how the Website is used.
• To manage your account: to manage your registration as a user and give you access to your account features.
• For the performance of a contract: to carry out the purchase of the services you ordered from us.
• To contact you: to contact you by email about your orders, account, service updates and security notices.
• To send you offers: news and offers about services similar to ones you have already bought or asked about, unless you have opted out.
• To manage your requests: to handle the requests you send us.
• For business transfers: if we sell, merge or restructure all or part of our business, personal data may be among the assets transferred.
• For other purposes: to analyze usage trends, measure our promotional campaigns and improve our services and your experience.

Why We Use Your Data (Legal Basis)

• To process your order, register your book with Bowker, file copyright applications and distribute press releases: because it's necessary to perform our contract with you.
• To keep invoices and tax records: because the law requires it.
• To prevent fraud, keep the site secure and fix errors, and to email existing customers about similar services: because we have a legitimate interest in doing so. You can object at any time.
• For analytics and advertising cookies in the EU, EEA, UK and Switzerland, and newsletters to non-customers: only with your consent, which you can withdraw at any time via "Your Privacy Choices".

Who We Share Your Data With

We share personal data only with service providers we need to run ISBNdirect: payment processing, fraud prevention, hosting, email delivery, customer support, account login, error monitoring, review display, and (with your consent) analytics and advertising measurement. When you register a book, your author name, imprint and book details go to Bowker and become public in its Bookwire database. Copyright filings go to the U.S. Copyright Office and become public record. If ISBNdirect is sold or moved to another company, your data may be transferred with it, and we will notify you before that happens. We may also disclose data where the law requires it. We do not sell your personal data.

Retention of Your Personal Data

We keep personal data only as long as needed for the purposes in this Privacy Policy, including to meet legal obligations (such as tax records), resolve disputes and enforce our agreements. Usage data is generally kept for a shorter period, unless it is used for security or to improve the Website, or the law requires us to keep it longer.

Transfer of Your Personal Data

Your data is processed in the United States and wherever our service providers are located, which may have different data protection laws than your country. Where required, we rely on standard contractual clauses or our service providers' own transfer safeguards, and we take reasonable steps to keep your data secure.

Your Rights

Depending on where you live, you can ask us to access, correct, delete or export your personal data, to restrict or object to how we use it, and to withdraw any consent you've given. Email hey@isbndirect.com and we'll respond within one month. We may ask you to confirm your identity first. If you're in the EU or UK, you can also complain to your local data protection authority (in the UK, the ICO: https://ico.org.uk).

Security of Your Personal Data

We take the security of your personal data seriously, but no method of transmission over the internet or electronic storage is 100% secure. We use commercially reasonable measures to protect your data, but cannot guarantee absolute security.

Children’s Privacy

Our services are for adults aged 18 and over. We do not knowingly collect personal data from children. If you believe a child has given us personal data, contact hey@isbndirect.com and we will delete it.

Links to Other Websites

The Website may contain links to other websites that we don't operate. We have no control over and are not responsible for their content or privacy practices, so we recommend reviewing the privacy policy of every site you visit.

Changes to this Privacy Policy

We will post changes on this page and update the "Last updated" date. For material changes, we will notify customers by email or a notice on the site before they take effect. Changes do not affect orders already placed.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

• By email: hey@isbndirect.com
• By mail: Founder Technology LLC, 447 Broadway #660, New York, NY 10013, United States